Amazon products are auto-mapped to the Shopify products on the Product Mapping page in the MCF and Buy with Prime app for Shopify. Buy with Prime compares the Shopify SKU value to the Amazon SKU value:
- If they’re the same, the status appears as Matched.
- If they aren’t the same, the status appears as Match not found. You can map unmatched products manually using the following process.
Map your products
To verify that your Shopify SKUs match the SKUs in your Amazon catalog, and activate your Amazon service, follow these steps:
1. Choose the step to Review your matched SKUs and activate Amazon service based on the set up path you choose for your site:
- MCF: On the Set up Multi-Channel Fulfillment (MCF) menu, choose step one and click Review.
- Buy with Prime: On the Add Buy with Prime to your site menu, choose step three and click Set up.
Note: Most Shopify SKUs are automatically matched to your Amazon SKUs, however some might require manual matching.
2. To review your SKUs, choose Continue.
A list of your SKUs appears, including the Product description, Shopify SKU, Amazon SKU, Status, and Amazon services. The status of the SKUs is either Matched or Match not found.
Note: Drafted, archived, or non-existent Shopify site SKUs don’t appear.
3. For the products with status Match not found, enter the Amazon SKU.
4. For each SKU, choose an Available Amazon Service:
- Don’t fulfill with Amazon services. SKUs with this choice need to be fulfilled without Amazon.
- Activate MCF only. Fulfillment occurs for these SKUs through MCF (and they don’t include the Buy with Prime button).
- Activate Buy with Prime. Buy with Prime also enables MCF as a fulfillment option for orders without Prime.
Note: Activate Buy with Prime is only available when you choose to set up Buy with Prime on the MCF and Buy with Prime app for Shopify.
Note: If you choose to set up MCF only and decide to also offer Buy with Prime in some of your SKUs, go back to return to MCF and Buy with Prime set up selection to choose the Buy with Prime integration path.
When you complete the SKU mapping and selection of Available Amazon Service, choose the exit button to go back to the MCF and Buy with Prime app for Shopify.
The app shows the following message: Congratulations! Buy with Prime is now running on your store!
5. Proceed to Configure shipping options.
Validate that your product is mapped and ready to offer Buy with Prime
To validate that your product SKU is mapped and ready to offer Buy with Prime, follow these steps:
- On the Shopify admin, choose Buy with Prime.
- On the Managing your account section, choose Manage Buy with Prime products.
- Select the Matched tab.
- If your SKU isn’t in the Matched list, complete these steps:
- Ensure that the Amazon SKU contains the correct product ID.
- If the status is Matched, turn on Offer Prime.
- Ensure that the Conditions to offer Buy with Prime are met.
- Check your product page to ensure that the Buy with Prime button is active on the page.
- When you complete the mapping and selection of products that offer Buy with Prime, choose the exit button to go back to the MCF and Buy with Prime app for Shopify.
Import mappings by CSV
To upload a CSV file with your SKU mapping, follow these steps:
- On the Import mappings by CSV page, download your catalog as a CSV, and then add your Amazon SKUs.
Note: Only CSV format files are supported. - In the Import CSV box, select Add file, then upload your catalog file. You can also drag and drop the file into the box.
Note: Data uploaded through a CSV file overwrites existing SKU mapping. - To change the file you selected, choose Replace file.
- After you select the correct file, choose Upload and continue.
The message Loading CSV data. You don’t have to keep this page open while data loads appears at the top of the products page.
After this step is complete, the message CSV file successfully uploaded at HH:MM:SS on MM DD YY appears at the top of the products page. Your Amazon SKUs are added and show Matched status and Offer Prime is activated.
The status of the SKU changes automatically to Offers Prime for SKUs with T in the Offer Prime column of the CSV file.
Note: When you turn on Offer Prime on a product, it’s live on your Shopify site immediately as long as the Conditions to offer Buy with Prime are met. - Check your product page to ensure that the Buy with Prime button is active on the page.
Note: When you complete mapping your products, go to Return policy.
Manage duplicate SKUs
Having the same SKU name for more than 1 product across multiple variants, sales channels, selling plans, or status might prevent the Buy with Prime button from appearing on one or all of the products sharing that SKU name. It’s recommended that your SKU names be unique to prevent issues using Buy with Prime.
Examples of duplicate SKUs are as follows:
Duplicate variants:
- Variant ID: 1284719828; SKU Name: BDUX8827; Product Name: Crystal Sandal Shoe; Size: 8
- Variant ID: 1284719834; SKU Name: BDUX8827; Product Name: Crystal Sandal Shoe; Size: 9
Duplicate sales channels:
- Variant ID: 1284719817; SKU Name: BDUX8823; Sales Channel: Online Store
- Variant ID: 1284719813; SKU Name: BDUX8823; Sales Channel: Social Ads store
Duplicate selling plans:
- Variant ID: 1284719829; SKU Name: BDUX8829; Selling Plan Group: Subscribe and Save
- Variant ID: 1284719849; SKU Name: BDUX8829; Selling Plan Group: Prepaid
Duplicate status:
- Variant ID: 1284719842; SKU Name: BDUX8881; Status: Active
- Variant ID: 1284719852; SKU Name: BDUX8889; Status: Draft
Duplicate landing pages:
- Variant ID: 1284719867; SKU name: BDUX9900. Landing page 1
- Variant ID: 1284719899; SKU name: BDUX9900. Landing page 2
Use the following steps to check for duplicate SKUs:
- Open the Shopify admin, and then choose the Products page for your store.
- On the top right, choose Export > All Products > CSV to Excel.
- Open the exported file in Microsoft Excel and highlight the Variant SKU column.
- Choose the Home tab, and then Conditional Formatting.
- In the drop-down menu, choose Highlight Cells Rules, and then Duplicate Values.
- Choose OK. Excel highlights cells in the Variant SKU column that have the same value as another cell in the column.
- The red highlighted cells identify which products or variants have a duplicate SKU that’s used more than once across your product list.
Note: Each SKU needs to be unique to be compatible with Buy with Prime. If you have duplicate SKUs, go to Bulk editing for more information on editing your SKUs.