For Business

Configure shipping options

Configure your Amazon shipping rates and speeds during setup

You’re prompted to configure your Amazon shipping speeds during setup. You can re-visit this step after onboarding is complete from the app home screen.

In this step, you choose your Amazon shipping speeds. Shipping speeds vary across geographies. You can set up shipping speeds for each region separately.

What you do on this page:

  • Choose the default shipping speed for each region/country.
  • Map rates set up in your Shopify shipping profile to Amazon shipping speeds.

Note: When you onboard a new country/region, you can configure your shipping options for that region. After you complete onboarding, you can re-visit the Shipping options page and edit any country/region.

Default MCF speed and priority

MCF offers different shipping speeds in different geographies. You can choose which MCF speed to use. You first create the shipping rates that you want to offer, either within the Multichannel Fulfillment app for Shopify or directly through Shopify settings. If you create the rates in Shopify settings, make sure that they’re created under the relevant Amazon Fulfillment location.

After you’ve created the rates, you can map an MCF shipping speed to each rate within the Multichannel Fulfillment app for Shopify. For example, in the US, you might choose to charge $5 for Expedited shipping while offering Standard shipping for free.

Notes:

  • If you can’t find or don’t set a matching shipping rate, the default shipping speed configured in the Shipping Options page in the app applies as a fallback. Also, if a delivery estimate can’t be retrieved for the requested speed, MCF automatically applies the Standard speed to avoid rejecting the order and risking the sale.
  • If a higher tier speed (that is, faster) isn’t achievable, Amazon charges only for the speed that was actually used. You can decide to reconcile the cost difference with the shopper.

Determine Amazon shipping speeds for your store

To choose the default shipping speed for each region/country:

  1. Select the default shipping speed for the region. Each region may have different speed options.
  2. For any rate that you’ve set up using Shopify shipping profiles up for Amazon fulfillment locations, select the Amazon shipping speed that you’d like to associate. Go to Shopify shipping rates to learn more about how to set up custom rates in using Shopify settings.
multichannel_fulfillment_app_conf_shipping_i18_p1_update.png

Important: The default MCF shipping rate is free. If you wish to charge your shoppers for MCF shipping, you need to create a shipping rate for MCF and map it to the speed of your choosing.

To map rates set up in your Shopify shipping profile to Amazon shipping speeds:

  1. In your Shopify admin, go to Settings and then Shipping and Delivery.
  2. Under Shipping, select the shipping profile that you’d like to edit. If you have multiple shipping profiles, you need to complete the next steps below for each profile.
  3. Locate the Amazon Fulfillment location that you’d like to update. If you’re using MCF in multiple regions, such as US and UK, you see a separate location for each region.

    bwp_and_mcf_app_conf_shipping_b.png

  4. Click Add rate.
  5. For Rate type, select Flat rate.
  6. For Shipping rate, select Custom.
  7. Enter an appropriate name for Custom rate name.
  8. Enter the price that you want to charge your shoppers for shipping for Price.
  9. Click Done.
  10. Click Save (top of the page) to save your changes.
  11. On the Multichannel Fulfillment app, go to the Shipping options page.
  12. Locate the rate that you’ve created under the corresponding shipping profile and then select the MCF shipping speed that you want to associate with that rate.

Note: You can update the General profile, and configure multiple custom profiles, as appropriate.

If you’re setting up a country, you’re now complete. The app is set up, and your MCF country is ready to go.

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