For Business

Using MCF in multiple countries

Using MCF in multiple countries with the Multichannel Fulfillment app for Shopify.

The Multichannel Fulfillment app for Shopify supports using MCF in multiple countries, simultaneously. Buy with Prime is available to merchants with a US-based entity.

Supported countries:

  • United States
  • United Kingdom

Add, edit, or remove a new country for MCF

To add a new country:

  1. Open your Shopify admin, and then under Apps, choose Amazon Multichannel Fulfillment.
  2. Choose Add, edit, or remove countries.
  3. In the relevant country row, choose Connect.
  4. Apply the steps in Set up MCF using the Multichannel Fulfillment app for Shopify.

Note: Use the sign in credentials for the Amazon seller account (Seller Central or Supply Chain Portal) that you use for the selected country.

To remove a country:

  1. Open your Shopify admin, and then under Apps, choose Amazon Multichannel Fulfillment.
  2. Choose Add, edit, or remove countries.
  3. For the country that you want to disconnect, open the Actions menu (three vertical dots), and then choose Disconnect country.

To modify the configurations for a specific country:

  1. Open your Shopify admin, and then under Apps, choose Amazon Multichannel Fulfillment.
  2. Choose Add, edit, or remove countries.
  3. For the country that you want to modify, open the Actions menu (three vertical dots), choose Configure product catalog or Configure shipping options.
    bwp_and_mcf_app_multiple_countries_a_update.png

Selling in new countries

To sell in a new country, you must first set up a new “market” for your store in Shopify. To learn more, go to Shopify help – Managing markets. Adding a new country in the Multichannel Fulfillment app allows you to access MCF fulfillment in that country. Buy with Prime is available to merchants with a US-based entity.

When you have more than one country set up in the Multichannel Fulfillment app, the country-specific tabs appear when you manage your fulfillment catalog. Select the relevant tab to view or make changes to your configuration in that country.

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On the Shipping options page, you can set up a separate (and different) default shipping speed and map shipping rates for each MCF country.

bwp_and_mcf_app_multiple_countries_c_update.png

Order management

Each country you set up in the Multichannel Fulfillment app creates a new fulfillment location in your Shopify store. When you view an order in Shopify admin, you can see the location used to fulfill the order. For the US, the location name is Amazon Fulfillment.

For other countries, the location name is Amazon Fulfillment followed by a country identifier. For example, the UK location is Amazon Fulfillment - UK.

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Inventory management

When you have more than one country set up in the Multichannel Fulfillment app, you can see the inventory located in each Amazon fulfillment country.

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