For Business

Migrate to MCF and Buy with Prime app for Shopify

Migrate the Buy with Prime widget to the MCF and Buy with Prime app for Shopify

If you’ve already added the Buy with Prime widget to your Shopify site, you can still migrate your implementation to the MCF and Buy with Prime app for Shopify.

Overview

You need to follow the onboarding process for the MCF and Buy with Prime app for Shopify by installing the app, mapping products, and setting up shipping options. When you complete the onboarding process, deactivate Buy with Prime from the account you previously created when you manually activated Buy with Prime on your site. This deactivation avoids showing two Buy with Prime buttons on the page.

Notes:

  • If you choose to use the existing merchant console account for account linking, you’re asked to create a new business account during onboarding. This is because your current account for Buy with Prime is linked to the Buy with Prime widget installation you already did. You need to create a new business account using the same merchant console email and credential for the MCF and Buy with Prime app for the Shopify integration.
  • When you sign in to merchant console using your email and credentials, you can select between two business accounts:
    • Your account for the prior Buy with Prime widget installation.
    • The account for the MCF and Buy with Prime app for Shopify installation.
  • The new business account for Buy with Prime only hosts order data from the MCF and Buy with Prime app for Shopify.
  • None of the historical order data of your prior account for Buy with Prime is impacted.

Migration steps

To start migration, follow the onboarding process for the MCF and Buy with Prime app for Shopify which includes the following steps:

To set up Buy with Prime, your Amazon account is linked to your Buy with Prime account. Since you have already activated the Buy with Prime widget, you need to choose the account that will be linked to the MCF and Buy with Prime app for Shopify. Choose from these options:

  • Create a completely new account for merchant console with a new email and credentials.
  • Re-use your existing merchant console email.
When adding Buy with Prime to your site using the Buy with Prime app for Shopify, you need to set up payments, set up and link your Buy with Prime account, and match your products and turn on Buy with Prime.

If you choose to reuse the account when you sign in, you see the following screen to create a new business account. This is because your existing account is configured and connected with the Buy with Prime widget installation that can’t be re-used for the MCF and Buy with Prime app for Shopify. You can click Create new account to create a new business account using the same email and password, and continue onboarding with the new business account.

When using the Buy with Prime app for Shopify, you might get the following error: Unavailable accounts. You have existing accounts that are ineligible for linking to Shopify. This can be due to the account already having a link to an existing Shopify store, or because the account utilizes the Buy with Prime widget experience.
To continue, you must click Create new account for a new business account as an Owner.

Unlink your Amazon and Buy with Prime accounts

To unlink your Seller Central or Multi-Channel Fulfillment account from the Buy with Prime account that the app automatically created for you, follow these steps:

1. Go to the installation path screen

  • If you are setting up MCF only, go to the Set up Multi-Channel Fulfillment (MCF) menu.

    Onboarding page set up mcf step 2.PNG

  • If you’re setting up Buy with Prime, including MCF, go to the Add Buy with Prime to your site menu.
Onboarding screen .png

2. Click Disconnect at the bottom of the screen.

The app will take you to Grow your site with services from Amazon.

3. On the Amazon MCF and Buy with Prime app screen, choose Connect account.

App- home page.png

4. Enter your Amazon account email and Password.

Connect Amazon account .png

5. Follow the steps on Choose the set up path that provides the most benefits to your business.

Deactivate the Buy with Prime widget

When setup is completed using the MCF and Buy with Prime app for Shopify you need to deactivate the old Buy with Prime widget to avoid showing two Buy with Prime buttons on your site.

To deactivate the Buy with Prime widget on your site, follow these steps:

  1. Go to Buy with Prime Merchant Console and sign in.
  2. Go to Settings.
  3. Choose Amazon Services.
  4. On the Buy with Prime field, choose Prime Settings.
  5. Choose the three dots on the top right, and then Deactivate Prime.
    To deactivate Buy with Prime, sign in to your Merchant Console, go to Settings, Amazon Services, Prime Settings, and then Deactivate Prime.

Post migration

After you move over to the MCF and Buy with Prime app for Shopify and deactivated Buy with Prime for your widget account, you see an account toggle control in the top right of the page. This allows you to switch between accounts.

The accounts are managed separately. You can toggle between accounts to review the settings, orders, or analytics. Each account manages different information:

  • The prior account only manages ordering data from the manual installation.
  • The new account only manages orders placed through the MCF and Buy with Prime app for Shopify.

When you complete deactivating the Buy with Prime widget and activating MCF and Buy with Prime using the app, go to Post setup options.

Looking for something else?

MCF and Buy with Prime app for Shopify FAQ

Get answers to common questions about the MCF and Buy with Prime app for Shopify.

For other questions, go to FAQ library.