Free Shipping Threshold

If you have a dynamic shipping rate that’s connected to your fulfillment service or any other 3P rate provider, it’s best practice to offer a shipping rate that your business is willing to absorb. For example, if $10 is the maximum shipping cost that your business can absorb for any order above the free shipping threshold, then that should be the value that you should set up as your dynamic shipping rate.

Once a shipping automatic discount is configured, the shopper can add Prime items and items that don’t offer Prime together in the same cart. Both types of items apply to the free shipping threshold, based on Automatic Discounts. The shopper can see the shipping discount applied at checkout. Learn more at Set up Free Shipping Threshold with Prime items.

Yes, you can exclude Prime items from the total order value against the free shipping threshold. However, it’s best practice to allow shoppers the ability to add as many items into the cart without worrying about which items apply for free shipping threshold and which don’t. You know your business and shoppers better than we do and it’s up to you to define your free shipping threshold. Offering your shoppers more ways to receive free shipping usually results in a better shopper experience. To include the value of Prime items in orders at checkout, create Automatic Discounts by following the steps on Set up Free Shipping Threshold with Prime items.

Yes, you can deactivate a shipping discount at any time. While we believe that the best shopper experience allows for Prime items to apply for free shipping threshold, we recognize that there are many factors that determine what’s best for your business and shoppers. To deactivate a shipping discount, follow the steps in Deactivate automatic discounts.