• Buy with Prime no longer supports the Buy with Prime app for BigCommerce, and the app is no longer available in the BigCommerce marketplace. To offer Buy with Prime on your BigCommerce site, you need to migrate your account to the Buy with Prime widget, using the following workflow:

     

  • Uninstall the Buy with Prime app for BigCommerce

    Use the following steps to uninstall the Buy with Prime app for BigCommerce:

    Step 1Sign in to your BigCommerce store.

    Step 2From the side menu, choose Apps, and then My Apps.

    Step 3Select the Buy with Prime app, and then choose Uninstall.

  • Set up Buy with Prime for your site

    Use the following steps to set up Buy with Prime for your BigCommerce site:

    Step 1Sign in to Buy with Prime.

    Step 2From the drop-down menu in the top right corner, select See account overview.

    Step 3On the Account overview page, under Grow your sales channels, choose Add sales channel.

    Step 4On the Add Buy with Prime to your store page, select Buy with Prime widgets.

     

    Step 5Choose Continue.

    Step 6Follow the steps in Set up Buy with Prime for your site

    Note: You can set up Buy with Prime for a new sales channel under an existing business, which uses the existing business settings (business type, legal business name, registered business address, and business phone number), and existing team management and permissions for the new sales channel. Users added to a business have access to all sales channels that are part of your business. Alternatively, you can set up a sales channel under a new business, which allows you to set up new business details and define team management and permissions to access the new sales channel. For more information, go to Integrated account overview.

    Step 7Follow the onboarding prompts and go to Step 3: Turn on Buy with Prime for your products, and then follow the steps in Turn on Buy with Prime for your products.

    Step 8Follow the onboarding prompts and go to Step 4: Create and install button code, and then follow the steps in Create the Buy with Prime button code. For BigCommerce, you must choose Other as your ESP.

  • Add Buy with Prime to your site

    To add Buy with Prime on your BigCommerce site, follow the steps in Add Buy with Prime to your BigCommerce site.

     

  • Connect to Alloy apps

    There are two Alloy apps to help you sync your order and catalog data. Alloy is a Buy with Prime technology partner that offers several apps, such as the Catalog updates app and the Order connector app exclusively for Buy with Prime merchants.

    The Catalog updates app allows you to update product details like URL, title, description, price, and images from your ecommerce catalog to your Buy with Prime catalog.

    The Order connector app allows you to sync your Buy with Prime order and customer information with your ecommerce site.

    For more information, go to Order connector and Catalog updates apps by Alloy.

  • Buy with Prime app for BigCommerce migration FAQ

    • Buy with Prime no longer support the Buy with Prime app for BigCommerce. The Buy with Prime widget, including new features like Reviews from Amazon and Buy with Prime cart, provides the best experience for shoppers on your BigCommerce site. We’re committed to making this transition as smooth as possible so that there is minimal impact to your site and shoppers.

    • No, work with your sales representative to delete the app and set up of the Buy with Prime widget for your BigCommerce site.   

       

    • No, you will no longer receive updates or support for the Buy with Prime app for BigCommerce after it’s unpublished. We recommend transitioning to the Buy with Prime widget so that you can offer Buy with Prime on your site.

    • No, we recommend transitioning to the Buy with Prime widget and supporting apps and integrations to offer Buy with Prime on your site.

    • To migrate to the Buy with Prime widget for your BigCommerce site, contact your sales representative for assistance.

    • No, support for the Buy with Prime app for BigCommerce is no longer available. You can work with your sales representative to delete the app and set up of the Buy with Prime widget for your BigCommerce site, and Merchant Support can assist you with using the widget.

    • All order data remains in the BigCommerce order management system (OMS). Additionally, those order details remain in the old business account that you currently have access to. No order data is deleted. You can access your order data in the merchant console or BigCommerce console.

    • With the Buy with Prime widget, you can use the merchant console to install and manage Buy with Prime. You can then use the Buy with Prime connector apps to sync and manage the merchant console with your BigCommerce control panel. You can also add Amazon reviews to your product detail pages with Reviews from Amazon, and allow shoppers to checkout with multiple Prime-eligible items in a single transaction with Buy with Prime cart.

    For more information, go to FAQ library.

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