For Business

Order connector and Catalog updates apps by Alloy

Add the Order connector and Catalog updates apps by Alloy to your ecommerce site

Order connector app

The Order connector app by Alloy syncs Buy with Prime order and customer data with your ecommerce site, allowing you to see and manage all of your order and customer information in one place. The following ecommerce providers (ESPs) are supported:

  • Adobe Commerce / Magento
  • BigCommerce
  • Shopify
  • WooCommerce

Catalog updates app

The Catalog updates app by Alloy updates product variations and pricing from your ecommerce site catalog to your Buy with Prime catalog. The following ecommerce providers are supported:

  • Adobe Commerce / Magento
  • BigCommerce
  • Shopify
  • WooCommerce

For all ESPs except for Adobe Commerce / Magento, the app updates pricing, title, description, image, and URL from your Shopify catalog to your Buy with Prime catalog to create a consistent shopper experience across listings. This app can help you save time managing your product catalog by updating product variations and pricing for your Buy with Prime and ecommerce catalogs. The Catalog updates app by Alloy is available in marketplace in merchant console.

Note: For Adobe Commerce / Magento, the Catalog updates app by Alloy only syncs pricing.

Add an Alloy app to your ecommerce site

  1. Open the merchant console.
  2. On the side menu, choose Marketplace.
  3. Choose the app that you need:
    • Orders to ecommerce provider
    • Catalog updates from ecommerce provider

    Note: For either app, you need to grant Alloy permission to access your Buy with Prime order and customer information or catalog information when prompted.

  4. Review the information on the app detail page, then choose Add app.
  5. Review the information on the app authorization page, then choose Authorize.
    Note: The authorization and connection process to Alloy can take 1-3 minutes. Keep the authorization window open to proceed to the next step.
  6. If you already have an Alloy account, then skip to the next step. Otherwise, follow the prompts to create an account, enter your email, and then choose Proceed.
  7. Enter a password, and then choose Create account.
    The Buy with Prime has been authenticated with your Alloy account.
  8. Select your preferred ecommerce provider account to authenticate and connect your ecommerce provider account to Alloy
  9. Complete any steps required by your ecommerce provider to authenticate, configure, and connect your Alloy account. Then return to the Alloy window to choose Proceed.
  10. Select the attributes that you want to sync.
    Note: For the order connector app by Alloy, go to Setting or changing your order sync preference.
  11. After you’ve successfully activated Alloy, choose Finish to return to the marketplace.

Access your Alloy app

  1. Open the merchant console.
  2. On the side menu, choose Marketplace.
  3. Select the app that you added:
    • Orders to ecommerce provider
    • Catalog updates from ecommerce provider
  4. On the app detail page, choose Go to Alloy.
  5. Select your Buy with Prime ecommerce or email provider.

Update your Alloy app

  1. Open the merchant console.
  2. On the side menu, choose Marketplace.
  3. Select your app.
  4. On the app detail page, choose Go to Alloy.
  5. Choose update app.
  6. Select the attributes that you want to sync.
  7. To finish updating the app, choose Activate.
    Note: For the Order connector app, go to Set or update your order sync preferences.

Set or update your order sync preferences

You can choose your order sync preference based on the order status.

  • Option 1: When an order is fulfilled by Buy with Prime.With this option, orders show as fulfilled in your ecommerce provider dashboard when Buy with Prime order processing and fulfillment is complete. Selecting this option minimizes the risk of double fulfillment, however fulfillment time needs to be considered in business reports and order data analysis.
  • Option 2: When a shopper places a Buy with Prime order.With this option, orders first show as unfulfilled in your ecommerce site dashboard. Selecting this option carries the risk of double fulfillment. Depending on the order workflow configuration that you might have set up with a third party logistics provider (3PL), orders could get fulfilled by both a 3PL and Buy with Prime. Adjust your processes to avoid a double fulfillment.
    Note: When prompted, confirm that you’ve acknowledged your responsibility to avoid 3PL fulfillment that might cause double fulfillment of Buy with Prime orders.

To select your order sync preference, follow these steps:

  1. Open the merchant console.
  2. On the side menu, choose Marketplace.
  3. On the marketplace page, select the Orders to ecommerce provider app that you added.
  4. On the app detail page, choose Go to Alloy.
  5. If not already logged in, log in to Alloy.
  6. Select your order sync preference.
  7. To finish selecting your ecommerce provider preference, choose Proceed.

Update your catalog attributes with the Catalog updates app by Alloy

If you installed the Catalog updates app by Alloy, you can change your catalog attributes to update your Buy with Prime catalog.

Note: To install the Catalog updates app by Alloy, you need to grant Alloy permission to access your Buy with Prime catalog read and write permission when prompted. The update to your Buy with Prime catalog can take several minutes.

The following catalog attributes are available for syncing:

  • Product variations
  • Pricing
  • Title
  • Description
  • Image
  • URL

To select your attributes, follow these steps:

  1. Open the merchant console.
  2. On the side menu, choose Marketplace.
  3. On the marketplace page, select the Catalog updates from ecommerce provider app you added.
  4. On the app detail page, choose Go to Alloy.
  5. If not already logged in, log in to Alloy.
  6. After the Alloy window opens, select the attributes to sync from your ecommerce provider to Buy with Prime.
  7. To finish selecting your catalog attributes, choose Proceed.
Looking for something else?

Alloy apps general FAQ

Order connector app by Alloy FAQ

Catalog updates app by Alloy FAQ