The Alloy apps are available through marketplace in the merchant console.
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Order connector and Catalog updates apps by Alloy
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Choose the apps that you need for your site:
Alloy apps overview
Order connector app
The Order connector app by Alloy syncs Buy with Prime order and customer data with your ecommerce site, so that you can see and manage all your order and customer data in one place. The app is available in marketplace, which is on the left menu in merchant console.
The following ecommerce providers are supported:
- Adobe Commerce/ Magento
- BigCommerce
- Shopify
- WooCommerce
Catalog updates app
The Catalog updates app by Alloy updates product pricing for the following ecommerce service providers (ESPs):
- Adobe Commerce/ Magento
- BigCommerce
- Shopify
- WooCommerce
For all ESPs except for Adobe Commerce/ Magento, the app updates pricing, title, description, image, and URL from your Shopify catalog to your Buy with Prime catalog to create a consistent shopper experience across listings. This app can help you save time managing your product catalog by updating product variations and pricing for your Buy with Prime and ecommerce catalogs. The Catalog updates app by Alloy is available in marketplace in merchant console.
Note: For Adobe Commerce/ Magento, the Catalog updates app by Alloy only syncs pricing.
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How to add an Alloy app to your ecommerce site
To add an Alloy app, follow these steps:
Step 1Open the merchant console.
Step 2On the side menu, choose Marketplace.
Step 3Choose the app that you need:
Orders to ecommerce provider.
Note: For this app, you need to grant Alloy permission to access your Buy with Prime order and customer information when prompted.
- Catalog updates from ecommerce provider.
Note: For this app, you need to grant Alloy permission to access your Buy with Prime catalog read and write permissions when prompted.
Step 4Review the information on the app detail page, then choose Add app.
Step 5Review the information on the app authorization page, then choose Authorize.
Note: The authorization and connection process to Alloy can take 1-3 minutes. Keep the authorization window open to proceed to the next step.
Step 6If you already have an Alloy account, then skip to the next step. Otherwise, follow the prompts to create an account, enter your email, and then choose Proceed.
Step 7Enter a password and choose Create account.
Notice that Buy with Prime has been authenticated with your Alloy account.
Step 8Select your preferred ecommerce provider account, to authenticate and connect your ecommerce provider account to Alloy.
Step 9Complete any steps required by your ecommerce provider to authenticate, configure, and connect your Alloy account. Then return to the Alloy window to choose Proceed.
Step 10Select the attributes that you want to sync.
Note: For the order connector app by Alloy, go to Setting or changing your order sync preference.
Step 11After you've successfully activated Alloy, choose Finish to return to the marketplace.
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To access your Alloy app dashboard:
Step 1Open the merchant console.
Step 2On the side menu, choose Marketplace.
Step 3On the marketplace page, select the app that you added:
- Orders to ecommerce provider
- Catalog updates from ecommerce provider
Step 4On the app detail page, choose Go to Alloy.
Step 5Select your Buy with Prime ecommerce or email provider.
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To update your Alloy app:
Step 1Open the merchant console.
Step 2On the side menu, choose Marketplace.
Step 3On the marketplace page, select the app that you added.
Step 4On the app detail page, choose Go to Alloy.
Step 5Choose update app.
Step 6Select the attributes that you want to sync.
Step 7To finish updating the app, choose Activate.
Note: For the Order connector app, go to Setting or changing your order sync preference.
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Setting or changing your order sync preferences
You can choose your order sync preference based on the order status.
- Option 1: When an order is fulfilled by Buy with Prime.
With this option, orders show as fulfilled in your ecommerce provider dashboard when Buy with Prime order processing and fulfillment is complete. Selecting this option minimizes the risk of double fulfillment, however fulfillment time needs to be considered in business reports and order data analysis.
- Option 2: When a shopper places a Buy with Prime order.
With this option, orders first show as unfulfilled in your ecommerce site dashboard. Selecting this option carries the risk of double fulfillment. Depending on the order workflow configuration that you might have set up with a third party logistics provider (3PL), orders could get fulfilled by both a 3PL and Buy with Prime. Adjust your processes to avoid a double fulfillment.
Note: When prompted, confirm that you've acknowledged your responsibility to avoid 3PL fulfillment that might cause double fulfillment of Buy with Prime orders.
Select your preference by completing the following steps:
Step 1Open the merchant console.
Step 2On the side menu, choose Marketplace.
Step 3On the marketplace page, select the Orders to ecommerce provider app that you added.
Step 4On the app detail page, choose Go to Alloy.
Step 5If not already logged in, log into Alloy.
Step 6Select your order sync preference.
Step 7To finish selecting your ecommerce provider preference, choose Proceed.
- Option 1: When an order is fulfilled by Buy with Prime.
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How to change your catalog attributes with the Catalog updates app by Alloy
If you installed the Catalog updates app by Alloy, you can change your catalog attributes to update your Buy with Prime catalog.
Note: To install the Catalog updates app by Alloy, you need to grant Alloy permission to access your Buy with Prime catalog read and write permission when prompted. Note: It can take several minutes for the update to your Buy with Prime catalog to process.
The following catalog attributes are available for syncing:
- Product variations
- Pricing
- Title
- Description
- Image
- URL
Select your attributes by completing the following steps:
Step 1Open the merchant console.
Step 2On the side menu, choose Marketplace.
Step 3On the marketplace page, select the Catalog updates from ecommerce provider app you added.
Step 4On the app detail page, choose Go to Alloy.
Step 5If not already logged in, log into Alloy.
Step 6After the Alloy window opens, select the attributes to sync from your ecommerce provider to Buy with Prime.
Step 7Choose Proceed to finish selecting your catalog attributes.
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Alloy apps general FAQ
Get answers to general questions about the Alloy apps.
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Order connector app by Alloy FAQ
Get answers to common questions about the Order connector app by Alloy.
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Catalog updates app by Alloy FAQ
Get answers to common questions about the Catalog update app by Alloy.
For more information, go to FAQ library.