Alloy apps

What is the Order connector app by Alloy?

The Order connector app by Alloy syncs Buy with Prime order and customer data with your ecommerce site, so you can see and manage all your order and customer data in one place. The app is available in marketplace, a new section in merchant console.

The following ecommerce providers are supported:

• Shopify
• BigCommerce
• WooCommerce
• Magento/Adobe Commerce

How to add the Order connector app by Alloy

Important: To install the Order connector app by Alloy, you need to grant Alloy permission to access your Buy with Prime order and customer information when prompted.

To add the app:

Step 1Open the merchant console.

Step 2From the side menu, click Marketplace.

Step 3Click Orders to ecommerce provider.

Step 4Review the information on the app detail page, then click Add app.

Step 5Review the information on the app authorization page, then click Authorize. Note: The authorization and connection process to Alloy can take 1-3 minutes. Keep the authorization window open to proceed to the next step.

Step 6Follow the prompts to create an Alloy account, enter your email, and then click Proceed.

Step 7Enter a password and click Create account.

Step 8Notice that Buy with Prime has been authenticated with your Alloy account. Select your preferred ecommerce provider account, to authenticate and connect your ecommerce provider account to Alloy.

Step 9Complete any steps required by your ecommerce provider to authenticate, configure, and connect your Alloy account. Then return to the Alloy window to click Proceed.

Step 10Select your order sync preference.

If you select When an order is fulfilled by Buy with Prime, the orders show as fulfilled in your ecommerce provider dashboard when Buy with Prime order processing and fulfillment is complete. Selecting this option minimizes the risk of double fulfillment, but you need to account for fulfillment time before generating business reports or analyzing order data.

If you select When a shopper places a Buy with Prime order, the orders first show as unfulfilled in your ecommerce provider dashboard. Selecting this option carries the risk of double fulfillment. Depending on the order workflow configuration that you might have set up with a third-party logistics provider (3PL), orders could get fulfilled by both a 3PL and Buy with Prime. To avoid a double fulfillment, it's a best practice for the person responsible for fulfillment in your business to ensure that the 3PL doesn't also fulfill the order.

Important: When prompted, confirm that you acknowledge your responsibility to ensure that any automations or 3PLs that you might use won't also fulfill my Buy with Prime orders.

Step 11After you've successfully activated Alloy, click Finish to return to the marketplace.

To change your Buy with Prime order sync preference:

Orders can show when fulfilled by Buy with Prime, or when placed using Buy with Prime.

If you select When an order is fulfilled by Buy with Prime, the orders show as fulfilled in your ecommerce provider dashboard when Buy with Prime order processing and fulfillment is complete. Selecting this option minimizes the risk of double fulfillment, but you need to account for fulfillment time before generating business reports or analyzing order data.

If you select When a shopper places a Buy with Prime order, the orders first show as unfulfilled in your ecommerce provider dashboard. Selecting this option carries the risk of double fulfillment. Depending on the order workflow configuration that you might have set up with a third-party logistics provider (3PL), orders could get fulfilled by both a 3PL and Buy with Prime. To avoid a double fulfillment, it's a best practice for the person responsible for fulfillment in your business to ensure that the 3PL doesn't also fulfill the order.

Select your preference by completing the following steps:

Step 1Open the merchant console.

Step 2From the side menu, click Marketplace.

Step 3On the marketplace page, select the Orders to ecommerce provider app that you added.

Step 4On the app detail page, click Go to Alloy.

Step 5If not already logged in, log into Alloy.

Step 6Select your order sync preference. Important: When prompted, confirm that you acknowledge your responsibility to ensure that any automations or 3PLs that you might use won't also fulfill my Buy with Prime orders.

Step 7Click Proceed to finish selecting your ecommerce provider preference.

To view your Order connector app dashboard:

Step 1Open the merchant console.

Step 2From the side menu, click Marketplace.

Step 3On the marketplace page, select the Orders to ecommerce provider app that you added.

Step 4On the app detail page, click Go to Alloy.

Step 5Then select your Buy with Prime – ecommerce provider order workflow.

To update your app:

Step 1Open the merchant console.

Step 2From the side menu, click Marketplace.

Step 3On the marketplace page, select the Orders to ecommerce provider app that you added.

Step 4On the app detail page, click Go to Alloy.

Step 5Click update app.

Step 6Select your order sync preference.

If you select When an order is fulfilled by Buy with Prime, the orders show as fulfilled in your ecommerce provider dashboard when Buy with Prime order processing and fulfillment is complete. Selecting this option minimizes the risk of double fulfillment, but you need to account for fulfillment time before generating business reports or analyzing order data.

If you select When a shopper places a Buy with Prime order, the orders first show as unfulfilled in your ecommerce provider dashboard. Selecting this option carries the risk of double fulfillment. Depending on the order workflow configuration that you might have set up with a third-party logistics provider (3PL), orders could get fulfilled by both a 3PL and Buy with Prime. To avoid a double fulfillment, it's a best practice for the person responsible for fulfillment in your business to ensure that the 3PL doesn't also fulfill the order.

Important: When prompted, confirm that you acknowledge your responsibility to ensure that any automations or 3PLs that you might use won't also fulfill my Buy with Prime orders.

Step 7Click Activate to finish updating the app.

What is the Catalog updates app by Alloy?

The Catalog updates app by Alloy updates product pricing for BigCommerce, WooCommerce, and Adobe Commerce/Magento. For Shopify, the app updates pricing, title, description, image, and URL from your Shopify catalog to your Buy with Prime catalog to create a consistent shopper experience across listings. This app can help you save time managing your product catalog by updating product variations and pricing for your Buy with Prime and ecommerce catalogs. The Catalog updates app by Alloy is available in marketplace in merchant console. The following ecommerce providers are supported:

• Shopify
• BigCommerce
• WooCommerce
• Magento/Adobe Commerce

How to add the Catalog updates app by Alloy

Important: To install the Catalog updates app by Alloy, you need to grant Alloy permission to access your Buy with Prime catalog read and write permission when prompted. Note: It can take several minutes for the update to your Buy with Prime catalog to process.

To add the app:

Step 1Open the merchant console.

Step 2From the side menu, click Marketplace.

Step 3Click Catalog updates from ecommerce provider.

Step 4Review the information on the app detail page, and then click Add app.

Step 5Review the information on the app authorization page, and then click Authorize. Note: The authorization and connection process to Alloy can take 1-3 minutes. Keep the authorization window open to proceed to the next step.

Step 6Follow the prompts to create an Alloy account (if you don’t already have one), enter your email, and then click Proceed.

Step 7Enter a password and click Create account.

Step 8Notice that Buy with Prime has been authenticated with your Alloy account. Select your preferred ecommerce provider account, to authenticate and connect your ecommerce provider account to Alloy.

Step 9Complete any steps required by your ecommerce service provider to authenticate, configure, and connect your Alloy account. Then return to the Alloy window to click Proceed.

Step 10Select the attributes that you want to sync.

Step 11After you've successfully activated Alloy, click Finish to return to the marketplace.

To view your Catalog updates app dashboard:

Step 1Open the merchant console.

Step 2From the side menu, click Marketplace.

Step 3On the marketplace page, select the Catalog updates from ecommerce provider app that you added.

Step 4On the app detail page, click Go to Alloy.

Step 5Select your Buy with Prime – ecommerce provider.

To change your catalog attributes for updating your Buy with Prime catalog:

The following catalog attributes are available for syncing: product variations, pricing, title, description, image and URL. Select your attributes by completing the following steps:

Step 1Open the merchant console.

Step 2From the side menu, click Marketplace.

Step 3On the marketplace page, select the Catalog updates from ecommerce provider app you added.

Step 4On the app detail page, click Go to Alloy.

Step 5If not already logged in, log into Alloy.

Step 6After the Alloy window opens, select the attributes to sync from your ecommerce provider to Buy with Prime. 

Step 7Click Proceed to finish selecting your catalog attributes.

To update your app:

Step 1Open the merchant console.

Step 2From the side menu, click Marketplace.

Step 3On the marketplace page, select the Catalog updates from ecommerce provider app that you added.

Step 4On the app detail page, click Go to Alloy.

Step 5Click update app.

Step 6Select your catalog update attributes.

Step 7Click Activate to finish updating the app.