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  • Alloy apps

  • Alloy connector app

    What is the Alloy connector app?

    The Alloy connector app syncs Buy with Prime order and customer data with your ecommerce site, so you can see and manage all your order and customer data in one place. The Alloy app is available in marketplace, a new section in merchant console.

    The following ecommerce providers are supported:

    • Shopify
    • BigCommerce
    • WooCommerce
    • Magento/Adobe Commerce

  • Add the Alloy connector app

    Important: To install the Alloy connector app, you need to grant Alloy permission to access your Buy with Prime order and customer information when prompted.

    To add the Alloy connector app:

    Step 1Open the merchant console.

    Step 2From the side menu, choose Marketplace.

    Step 3Choose Orders to ecommerce provider.

    Step 4Review the information on the app detail page, then choose Add app.

    Step 5Review the information on the app authorization page, then choose Authorize. Note: The authorization and connection process to Alloy can take 1-3 minutes. Keep the authorization window open to proceed to the next step.

    Step 6Follow the prompts to create an Alloy account, enter your email, and then choose Proceed.

    Step 7Enter a password and choose Create account.

    Step 8Notice that Buy with Prime has been authenticated with your Alloy account. Choose your preferred ecommerce provider account, to authenticate and connect your ecommerce provider account to Alloy.

    Step 9Complete any steps required by your ecommerce provider to authenticate, configure, and connect your Alloy account. Then return to the Alloy window to select Proceed.

    Step 10After you've successfully activated Alloy, choose Finish to return to the marketplace.

    To view your Alloy connector app dashboard:

    Step 1Open the merchant console.

    Step 2From the side menu, choose Marketplace.

    Step 3On the marketplace page, choose the Orders to ecommerce provider app you added.

    Step 4On the app detail page, choose Go to Alloy.

    Step 5Then choose your Buy with Prime – ecommerce provider order workflow.

    Alloy connector app FAQ

    Get answers to common questions about the Alloy connector app.

    • The Alloy connector app for four major ecommerce providers is available through marketplace in the merchant console.

    • Buy with Prime merchants and their registered business account users can view the marketplace and its apps, including the Alloy connector app, in the merchant console.

    • The Alloy connector app is available for merchants with ecommerce sites hosted with Shopify, BigCommerce, WooCommerce, and Magento/Adobe Commerce.

    • For information on how to set up the Alloy app, go to the Getting started section on this page.

    • To streamline dataflow between Buy with Prime and your ecommerce provider, the Alloy connector app syncs the following order and customer information: order status (fulfilled only), order total, order date, product name, payment status (paid or not paid), customer name, email, and shipping address. Additionally, orders in Shopify are tagged with the Buy with Prime order number on the order list, as well as the order detail page.

    • The Alloy connector app doesn’t sync payment details; these reside with Amazon Pay. Canceled, returned, and refunded order data isn’t synced; these can be managed in the merchant console. Also, Buy with Prime order number, ship date, and card number are not synced with your ecommerce provider.

    • No, the Alloy connector app supports a one-way sync of order and customer data, from Buy with Prime to your ecommerce provider. Any changes you make to order or customer information within your ecommerce site can’t be synced back to merchant console.

    • The Alloy connector app is free to use for Buy with Prime merchants.

    • We’re on a mission to curate a robust number of third-party solutions to help you run your Buy with Prime business. To start, we’re launching the Alloy connector app, which integrates your Buy with Prime order and customer data with your ecommerce provider. In addition to the Alloy connector app for five ecommerce providers, marketplace also has a collection of agency partners that offer ecommerce expertise and solutions to support your business.

  • Alloy catalog update app

    What is the Alloy catalog update app?

    The Alloy catalog update app updates product variations and pricing from your ecommerce catalog to your Buy with Prime catalog to create a consistent shopper experience across listings that help build trust and preserve conversion. This Alloy app can help you save time managing your product catalog by updating product variations and pricing your Buy with Prime and ecommerce catalogs. The Alloy catalog update app is available in marketplace, a new section in merchant console. The following ecommerce providers are supported:

    • Shopify
    • BigCommerce
    • WooCommerce
    • Magento/Adobe Commerce

  • Add the Alloy catalog update app

    Important: To install the Alloy catalog update app, you need to grant Alloy permission to access your Buy with Prime catalog read and write permission when prompted. Note: It can take several minutes for the update to your Buy with Prime catalog to process.

    To add the Alloy catalog update app:

    Step 1Open the merchant console.

    Step 2From the side menu, choose Marketplace.

    Step 3Choose Catalog updates from ecommerce provider.

    Step 4Review the information on the app detail page, then choose Add app.

    Step 5Review the information on the app authorization page, then choose Authorize. Note: The authorization and connection process to Alloy can take 1-3 minutes. Keep the authorization window open to proceed to the next step.

    Step 6Follow the prompts to create an Alloy account (if you don’t already have one), enter your email, and then choose Proceed.

    Step 7Enter a password and choose Create account.

    Step 8Notice that Buy with Prime has been authenticated with your Alloy account. Choose your preferred ecommerce provider account, to authenticate and connect your ecommerce provider account to Alloy.

    Step 9Complete any steps required by your ecommerce service provider to authenticate, configure, and connect your Alloy account. Then return to the Alloy window to select Proceed.

    Step 10After you've successfully activated Alloy, choose Finish to return to the marketplace.

    To view your Alloy catalog update app dashboard:

    Step 1Open the merchant console.

    Step 2From the side menu, choose Marketplace.

    Step 3On the marketplace page, choose Catalog updates from ecommerce provider (Alloy catalog update app) you added.

    Step 4On the app detail page, choose Go to Alloy.

    Step 5Then choose your Buy with Prime – ecommerce provider.

    Alloy catalog update app FAQ

    Get answers to common questions about the Alloy catalog update app.

    • The Alloy catalog update app for four major ecommerce providers is available through marketplace in the merchant console.

    • Buy with Prime merchants and their registered business account users can visit the marketplace and install its apps in the merchant console. Note: This app should only be used if you want to keep your Buy with Prime price updated with your ecommerce site price. This app uses the main price attribute on your ecommerce site to update the Buy with Prime price. The app can’t use any custom price fields defined on your ecommerce site.

    • Alloy is a Buy with Prime technology partner that created the Alloy catalog update app and Alloy connector app exclusively for Buy with Prime merchants. The Alloy catalog update app allows you to update catalog information, specifically product variations and prices, from your ecommerce catalog to your Buy with Prime catalog. The Alloy connector app allows you to sync your Buy with Prime order and customer information with your ecommerce site. 

    • No, using one or both Alloy apps is optional. However, downloading both Alloy apps can help streamline management of your order information and catalog information across Buy with Prime and your ecommerce site.

    • No. If you already have an Alloy account, you can use that account for both apps. If you don’t, you only have to create an Alloy account once when you install your first Alloy app from the marketplace in merchant console.

    • The Alloy catalog update app is available for merchants with ecommerce sites hosted with Shopify, BigCommerce, WooCommerce, and Magento/Adobe Commerce.

    • To set up your Alloy catalog update app, complete the following steps:

      1. Navigate to the Marketplace tab in the merchant console and select the Alloy catalog update app version for your ecommerce provider.
      2. Review the app details, and then click Add app to begin setting up the Alloy catalog update app.
      3. A new window opens where you create an Alloy account, or sign in to an existing Alloy account, and authorize the app to access your ecommerce site.
      4. In the Alloy console, select Variation or Price to update these product details from your ecommerce catalog to your Buy with Prime catalog.

    • It can take several minutes for the update to your Buy with Prime catalog to process.

    • The app refreshes your Buy with Prime catalog from your ecommerce catalog every hour.

    • No, the app only updates your Buy with Prime catalog from your ecommerce catalog; it doesn’t update Seller Central.  

    • To streamline the dataflow between Buy with Prime and your ecommerce provider, the Alloy catalog update app gains access to your catalog read and write permission. 

    • The Alloy catalog update app is free to use for Buy with Prime merchants.

    • We’re on a mission to curate a robust number of third-party solutions to help you run your Buy with Prime business. To start, we’re launching the Alloy catalog update app, which integrates your Buy with Prime order and customer data with your ecommerce provider. In addition to the Alloy catalog update app for four ecommerce providers, marketplace also has a collection of agency partners that offer ecommerce expertise and solutions to support your business.

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