• Connect Amazon Pay to Buy with Prime

    Link an existing Amazon Pay account

    After you’ve entered your business details and linked Amazon Fulfillment services to Buy with Prime, you need to link an existing Amazon Pay account or register for Amazon Pay.

    To link an existing Amazon Pay account to Buy with Prime, enter your store name, store URL, and privacy policy URL. Your store name appears when your customers sign in to Amazon Pay and check out using Buy with Prime.

    Once you’ve entered your information, choose Link Amazon Pay.


    Register and link a new Amazon Pay account

    If you don’t have an existing Amazon Pay account, you need to register for Amazon Pay.

    Amazon Pay is available for merchants in the US. If registering as an individual, you must be at least 18 years of age and a permanent US resident (which doesn’t include holders of US visas) or a US citizen. If registering on behalf of a business, you must be duly authorized to enter into agreements on behalf of the business and the business entity needs to be authorized to do business in the US and have a US-based street address, a US-based bank account, a credit card associated with a US street address, and a US-based phone number. If you meet the preceding qualifications, you're all set to register for Amazon Pay. Collect the following information before you start the registration process to be ready to set up your account.

    • Have a US-based phone number for our registration service to contact you.
    • Have a credit card (issued by a US-based bank).
    • Have a checking account for disbursement with a US-based bank (you can set this up after registration).
    • Have your business taxpayer ID, EIN, or personal social security number available for the online tax document interview (you can set this up after registration).
    • Have the website URL where you plan to launch Amazon Pay.


    To register for Amazon Pay:

    Step 1Enter your business details such as business name, business type, business legal name, annual sales volume, and business category. Note: Don’t use special characters in your legal name.

    Step 2Enter your registered business address.

    Step 3Enter your tax address.

    Step 4Enter your business phone number.

    Step 5Enter your tax ID information and review and e-sign all tax documents.

    Step 6Select Register for Amazon Pay.

  • Activate Amazon Pay

    To activate Amazon Pay for Buy with Prime:

    Step 1Open the merchant console.

    Step 2Choose Settings, and then Payments.

    Step 3Under Amazon Pay, choose Activate. 

    Step 4Follow the prompts to connect to Seller Central.

    Step 5After you've linked to Seller Central, complete the remaining registration steps.

    Your Amazon Pay account activates within a few minutes. If it doesn't activate within a business day, contact merchant support.

  • Accept payments for Buy with Prime

    To add Buy with Prime to your ecommerce site, you need to accept payments using Amazon Pay

    With Amazon Pay, Prime shoppers can quickly check out using the payment and shipping information in their Amazon account.

    When customer payments are processed by Amazon Pay, your Amazon Pay account is credited.

    You can access your Amazon Pay account on Seller Central to view and pay your balance, link your bank account and credit card, manage disputes, and download reports. Amazon Pay charges applicable transaction processing fees on Buy with Prime orders. To learn more, go to Buy with Prime and companion service fees.

    Note: Amazon Pay only accepts orders that are greater than $0 and less than $150,000. 

    To learn more about activating Amazon Pay, go to Activate Amazon Pay.

    Getting paid for Buy with Prime orders

    To receive/accept disbursements from Amazon Pay, you must have the following:

    • A US-based bank account that uses an Automated Clearing House; otherwise, the lack of a deposit method on their account can cause delays in disbursements.
    • A valid credit card number in Seller Central. This is required in order for disbursements to be made to your bank account.
    • Amazon Pay requires a reserve to manage financial liability created from transaction disputes from your customers, including chargebacks and Amazon Pay A-to-z Guarantee claims. Amazon Pay uses a tiered model to determine the reserve rate that applies to you and calculates your reserve amount based on the Reserve Tier you qualify for. For more information, go to Amazon Pay's reserve policy.


    Amazon Pay processes disbursements daily. It takes between 3 and 5 business days for the payment to be completed and appear in your bank account. A reserve might be applied according to Amazon Pay’s reserve policy.

  • Map Amazon Pay order IDs to Buy with Prime order IDs

    You can map your Amazon Pay Order IDs to your Buy with Prime using your Buy with Prime Order IDs and Amazon Reference IDs. To map your Order IDs:

    Step 1Open Seller Central.

    Step 2Choose Amazon Pay Production View.

    Step 3Choose Orders, and then Manage Transactions.

    Step 4Search using the Amazon Reference ID.

    Step 5Locate the Buy with Prime Order ID in the Seller Order ID column.


  • Amazon Pay FAQ

    Get answers to common questions about Amazon Pay.
    • When you deactivate Amazon Pay, Buy with Prime won't be available on your site, and customers won't have access to post-order pages such as order details, shipment tracking, and returns. If you still want to deactivate Amazon Pay, contact merchant support.  

    • Buy with Prime doesn't support recurring payments or subscriptions.

    • No, Amazon gift cards can’t be used to pay for Buy with Prime orders.


      Your Amazon Pay account can be Inactive for various reasons. If your Amazon Pay account status changes to Inactive, you may have received additional emails with further instructions. You can find a copy of these emails in your performance notifications in your Amazon Pay account.

      To find a copy of these emails:  

      1. Sign in to Seller Central with your Amazon Pay merchant account.
      2. From the drop-down menu, choose your Amazon Pay portal.
      3. Choose Performance, and then Performance Notifications.
      4. Provide all the required information and complete the steps in the notification.

      If you didn’t receive any emails about your account status change, or if you have further questions, contact merchant support.


    • Amazon Pay prohibits certain items and activities because they may be illegal or inappropriate in connection with the use of Amazon Pay’s services. This applies to any person or entity using the payment service and any transactions that Amazon Pay is asked to process. Please take a moment to familiarize yourself with the Acceptable Use Policy. In limited instances, specific merchants may operate in some of these categories (other than illegal items and activities) after receiving direct prior permission from Amazon Pay. Amazon Pay can modify this policy at any time.

    • Payment processing fees are transaction based. The transaction fee comprises a domestic processing fee and an authorization fee, plus tax where applicable. These fees are only charged when a purchase is successfully authorized and processed. For more information on fees, go to Pricing.

    • Your business type must match what is in your Seller Central account. To view your business type:

      1. Open Seller Central.
      2. Choose Settings.
      3. Choose Account information.
      4. Choose Tax information, and then Tax interview.
    • Your business name appears on Amazon Pay transactional emails that are sent to your customers. Your business name must be unique from other businesses that offer Amazon Pay. Choose a friendly customer-facing name. It doesn’t need to be the same as your registered legal business name.

    For more information, go to FAQ library.

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