How do I view and manage my businesses and sales channels?
To view an account overview of your businesses and sales channels:
Step 1 Sign in to Buy with Prime.
Step 2 From the drop-down menu in the top right corner, select See account overview.
Step 3 You can view all of the businesses and sales channel that you have access to, both owned and shared.
To view details of your sales channel:
Step 1 Sign in to Buy with Prime.
Step 2 In the nested selection screen that appears, select the business, and then sales channel that you want to access. Your selected sales channel loads.
To add Buy with Prime to a new sales channel in a new business:
Step 1 Sign in to Buy with Prime.
Step 2 From the drop-down menu in the top right corner, choose See account overview.
Step 3 On the Account overview page, under Grow your sales channels, choose Add sales channel.
Step 4 Follow the onboarding prompts, and choose to set up a new business as an owner. This allows you to set up new business settings (legal name, address) and team permissions.
To add Buy with Prime to a new sales channel in an existing business:
Step 1 Sign in to Buy with Prime.
Step 2 From the drop-down menu in the top right corner, select See account overview.
Step 3 On the Account overview page, under Grow your sales channels, choose Add sales channel.
Step 4 Follow the onboarding prompts, and choose the business you want to add the sales channel to. This uses the same business settings (legal name, address) and team permissions as the selected business.
How do I manage business, team and user details?
To edit your username:
Step 1 On the Account overview page, choose the User profile tab. Or click on the person icon in the top right corner, and then select User profile. Your User profile page appears in a new tab.
Step 2 On the User details tab, choose Edit to change or update your name.
Step 3 Choose Save.
To edit your password:
Step 1 On the Account overview page, choose the Security tab.
Step 2 Choose Change password.
Step 3 Choose Save.
To set up two-step verification:
Step 1 On the Account overview page, choose the Security tab.
Step 2 Choose Set up two-step verification.
Step 3 Choose Save.
To edit your business details:
Step 1 Sign in to Buy with Prime.
Step 2 From the drop-down menu in the top right corner, select See account overview.
Step 3 Choose Manage settings for the business that you want to edit.
Step 4 Choose Edit. You can edit business details, including your business type, legal business name, registered business address, or business phone number.
Step 5 Choose Save.
To add a user to your team:
Step 1 Sign in to Buy with Prime.
Step 2 From the drop-down menu in the top right corner, select See account overview.
Step 3 Choose Manage settings for the business that you want to edit.
Step 4 Choose the Team tab.
Step 5 Choose Add user to give permissions to a new person to access your account and selling channels.
Step 6 Complete the form.
Step 7 Choose Save.
To remove a user from your team:
Step 1 Sign in to Buy with Prime.
Step 2 From the drop-down menu in the top right corner, select See account overview.
Step 3 Choose Manage settings for the business that you want to edit.
Step 4 Choose the Team tab.
Step 5 Choose the trash can icon next to the user that you want to remove.
Step 6 Choose Confirm.
To change a user role or permissions:
Step 1 Sign in to Buy with Prime.
Step 2 From the drop-down menu in the top right corner, select See account overview.
Step 3 Choose Manage settings for the business that you want to edit.
Step 4 Choose the Team tab.
Step 5 Choose Edit next to the user that you want to edit.
Step 6 Choose (i) to learn more about the different roles and their permissions.
Step 7 From the Role drop-down menu, select the new role.
Step 8 Choose Edit user to update the user role.
To consolidate your access:
If you have multiple user profiles or logins, you can consolidate access to all your businesses and sales channels through a single user profile by performing the following steps:
Step 1 Choose the user profile that you want to use as your primary or main profile.
Step 2 Sign in to merchant console using your other user profile credentials.
Step 3 From the drop-down menu in the top right corner, select See account overview.
Step 4 Choose Manage settings for the business that you want to provide access to.
Step 5 Choose the Team tab.
Step 6 Choose Add a user, and then enter the email address associated with your chosen primary user profile.
Step 7 From the Role drop-down menu, select Admin.
Step 8 Choose Add User.
You receive an email with an invitation to sign in to merchant console.
Step 9 Follow the prompts to accept the invite.
Step 10 Sign in to merchant console using your chosen primary user profile.
Step 11 From the drop-down menu in the top right corner, select See account overview.
Step 12 Review and confirm the changes. Your primary user profile should have Shared access to the business and the sales channels that offer Buy with Prime on eligible products.
Step 13 To navigate and switch between sales channels, select the sales channel you want to use.