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  • Quick start guide: How to submit a Digital Millennium Copyright Act (DMCA) notice?

    The Digital Millennium Copyright Act (DMCA) is the United States law governing claims that copyright-protected material is being distributed online.

    If you believe that Buy with Prime resources are being used to host or distribute copyrighted material that you own the copyright for without your permission, first consider whether there is an exception to copyright that applies in this case (such as fair use). If after considering this you would still like to make a copyright complaint, you may wish to reach out directly to the site operator using the contact details provided on the site. Alternatively, to submit a DMCA notice to Buy with Prime, please follow the steps outlined below. Please remember that only the copyright owner or their authorized representative may file a report of copyright infringement.

    To submit a DMCA notice:

    Step 1Gather the documentation described at Notice and Procedure for Making Claims of Copyright Infringement.

    Step 2Send the information to buywithprime-violations@amazon.com.

    Note: The Buy with Prime abuse team will not open attachments under any circumstance. You must provide any necessary information in plaintext. You don't need to provide a physical signature.

    What happens next?

    Once we receive your DMCA notice, we will respond back within 48 hours. If we have questions about your notice, we will email you back asking for more information and we request that you respond to our email so that we can continue looking into your report.

    If your DMCA notice is complete and valid and the reported content is on Buy with Prime, we will take action expeditiously including contacting our customer to remove or disable access to the infringing content. Whenever our customer removes or disables content in response to a DMCA notice, we provide a copy of the original complaint as well as your contact information to our customer. If our customer does not believe that the content is infringing and/or the content should not be disabled or removed, they may reach out to you directly to resolve the issue or they may submit a counter-notice to us under the DMCA.

    Repeat infringer policy

    Buy with Prime terminates the accounts of repeat infringers in appropriate circumstances.

    The information above is provided for general informational purposes only and is not legal advice. If you have any questions about this information or your specific situation or rights, please seek legal advice from a professional.

  • Quick start guide: How do I provide a counter-notice to a DMCA notice?

    Resolution 

    Copyright-protected content may be removed or disabled if it has been posted, used, or distributed using Buy with Prime resources without the copyright owner’s permission.

    If you believe that your content on Buy with Prime has been removed or disabled pursuant to a Digital Millennium Copyright Act (DMCA) takedown notice by mistake or due to misidentification of the content, you may contest the takedown by submitting a counter-notice to our DMCA Agent at buywithprime-violations@amazon.com.

    Your counter-notice must include all the following information:

    • The material alleged to be infringing, including its location.
    • A statement by you declaring under penalty of perjury that you have a good-faith belief that the material at issue was either misidentified or mistakenly removed.
    • Your name, address, and telephone number.
    • One of the following two statements:
      • If you are located within the United States: “I consent to the jurisdiction of the United States federal district court for the judicial district in which my address is located and will accept service of process from the person who provided the notice set forth above or their agent."    
      • If you are located outside of the United States: “I consent to the jurisdiction of any United States federal district court where Buy with Prime is located and will accept service of process from the person who provided the notice set forth above or their agent.”     
    • Your physical or electronic signature.

     

    Note: False statements in your written counter-notice may lead to civil or criminal penalties. The Buy with Prime abuse team will not open attachments under any circumstance. You must provide any necessary information in plaintext.

    What happens after you send a counter-notice?

    We will review your counter-notice once we receive it. If we have questions, we will email you back asking for more information. Otherwise, if your counter-notice is complete and valid, we will forward the information you provided to the person who filed the complaint. If they do not notify us within 10-14 business days that they have filed a lawsuit against you, we will take steps to restore the content that we’ve removed or disabled.

    The information above is provided for general informational purposes only and is not legal advice. If you have any questions about this information or your specific situation or rights, please seek legal advice from a professional.

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